“Fantastic day with a lot of familiar situations acted out to help better understand the training. A fun and enlightening way to better understand our responses and those of our customer to difficult situations.”
Welcome to KneeDeep’s popular ‘Can’t Stand ‘Em’ program, providing practical strategies for bringing out the best in your dealings with difficult people.
We understand that, under pressure, many people resort to some pretty frustrating behaviour. The challenge lies in moving past the negativity to reach your goals. Effective strategies are the key to achieving this.
This one day program looks at:
- What makes people behave badly – common behavioural motivators
- Aggressive and Passive behaviour – which one is the hardest to deal with
- What I can do and what I can’t do
- Dealing with my own feelings
- When to give up
The program is designed to empower you with the knowledge and skills to apply immediately, and we know you will get results.
As with all KneeDeep programs, there will be lots of activities to give you time to try out what’s being taught.
Let’s face it; there are lots of annoying people out there. Regain control (and your sanity) by honing your skills to recognise what’s happening and how you can deal with it effectively.
Can’t Stand ‘Em? Come and get help!
*We also offer customised/in-house versions of the Can’t Stand ‘Em Program.
Contact us for more information on how we can cater for your unique requirements.
“Not only I learnt about some of the extreme behaviours that ‘difficult to get along with’ colleagues might exhibit – I also learnt how I might be perceived as someone else’s difficult to get along with person!”
“I have obtained extremely valuable skills that I am looking forward to applying in my everyday life and workplace relationships. Thank you! this has been life changing”.
Olivia Jenkins, Kosmea Australia
“Excellent program – framed the day perfectly, constantly reflecting back to the ‘difficult person’ identified initially”.